Return Policy

Eligibility: Returns may be initiated for unused and undamaged products within 30 days of the purchase date. The product must be in its original packaging with all accessories and documentation included.

Process: To initiate a return, contact our customer support team with your order details and the reason for return. We will provide you with a return authorization and guide you through the process step by step.

Refunds: Once your return is received and inspected, a refund will be issued to your original payment method within 5-7 business days. Alternatively, you may choose to receive store credit for future purchases at Sisi Ridge.

Conditions: Please note that refunds may not be granted for products that have been used, damaged, or are not in their original condition. Additionally, return shipping costs may be deducted from your refund amount.